Privacy policy

OVERVIEW

This website is operated by Veloria Montréal. Throughout the site, the terms "we", "us" and "our" refer to Veloria Montréal . Veloria Montréal offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

When you visit our website and/or purchase something from us, you are participating in our "Service" and agree to be bound by the following terms and conditions ("Terms of Use", "TOS"), including any additional terms, conditions and policies referenced herein and/or available via hyperlink. These Terms of Use apply to all users of the Website, including but not limited to users who are browsers, vendors, customers, merchants and/or content providers.

Please read these Terms of Use carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree to all of the terms and conditions of this Agreement, do not access the Website or use the Services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools added to the current offering will also be subject to the Terms of Use. You can view the most current version of the Terms of Use at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use.

SECTION 1 - TERMS AND CONDITIONS OF ONLINE STORAGE

By agreeing to these Terms of Use, you represent that you are at least the age of majority in the state or province in which you reside and that you have given us permission to allow your minor dependents to use this Site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including, without limitation, copyright laws) while using the Service.

You must not transmit any worms, viruses or code of a destructive nature. Violation or breach of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL TERMS AND CONDITIONS

We reserve the right to refuse service at any time for any reason.

You acknowledge that Your Content (other than credit card information) is transmitted unencrypted and
(a) may involve transmission over different networks and
(b) modifications may be required to meet technical requirements when connecting networks or devices.

Credit card information is always encrypted when transmitted over networks.

You agree not to reproduce, duplicate, copy, sell, resell or use any portion of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided without express written permission from us.

The titles used in this Agreement are for convenience only and are not intended to limit or restrict your use of the Service.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information on this website is not accurate, complete or up to date. The material on this website is for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more up-to-date sources of information.

Use of the material on this site is at your own risk.

This site may contain certain historical information. Historical information is necessarily not current and is provided for reference only.

We reserve the right to change the content of this site at any time, but are under no obligation to update the information on our site. You agree that it is your responsibility to be aware of any changes to our site.

SECTION 4 - CHANGES IN SERVICES AND PRICES

The prices of our products are subject to change.

We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice.

We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Conclusion of the contract

The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue.

By clicking the "Buy" button, you make an offer to conclude a purchase contract.

A confirmation of receipt of your order follows immediately after sending by an automated e-mail. This e-mail confirmation does not constitute acceptance of the contract.

Warranty

The statutory warranty rights apply.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may only be available online through the Website. These products or services may only be available in limited quantities and may only be returned or exchanged in accordance with our returns policy.

Every effort has been made to represent as accurately as possible the colours and images of our products seen in shop. We cannot guarantee that the display of colours on your computer monitor will be accurate.

We reserve the right, but have no obligation, to restrict the sale of our products or services to any particular person, geographic area or jurisdiction.

We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services we offer.

All descriptions of products or prices of products are subject to change at any time without notice and at our sole discretion.

We reserve the right to discontinue any product at any time.

Any offer for a product or service on this website is void where prohibited.

We do not guarantee that the quality of any product, service, information or other material you purchase or receive will meet your expectations or that any errors in service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may, in our sole discretion, limit or cancel purchase quantities per person, per household or per order.

These limitations may apply to orders placed from or under the same customer account, the same credit card and/or orders with the same billing and/or shipping address.

In the event that we change or cancel an order, we may attempt to notify you by contacting the email address you provided at the time the order was placed.

You agree to provide current, complete and accurate purchase and account information for all purchases you make from our shop.

You agree to promptly update your account information so that we may complete your transactions and contact you as needed.

For more details, please see our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third party tools over which we have no control or authority.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties.

We do not accept any liability arising out of or in connection with your use of any optional third party tools.

SECTION 8 - LINKS TO THIRD PARTY PROVIDERS

Certain content, products and services available through our Service may contain material from third parties.

Third party links on this website may take you to third party websites that are not affiliated with us.

We are not responsible for verifying or evaluating the content or accuracy of third party websites.

SECTION 9 - COMMENTS, FEEDBACK AND OTHER USER SUBMISSIONS

If you send submissions such as ideas, suggestions or other materials to us, you agree that we may edit, copy, publish, distribute and use them without restriction.

We are not obligated to keep any comments confidential or to provide compensation.

You agree that your comments will not violate any rights of third parties or contain unlawful material.

You are solely responsible for your comments and their accuracy.

SECTION 10 - PERSONAL INFORMATION

The submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping costs or availability.

We reserve the right to correct any errors or cancel orders if information on the website is inaccurate.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for:

unlawful purposes
violating laws or regulations
infringing intellectual property rights
harassment, abuse or discrimination
spreading malicious code or malware
collecting personal information of others
spam or fraudulent activity

We reserve the right to terminate your use of the Service for violating these rules.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, secure or error-free.

Your use of the Service is at your own risk.

All products and services are provided "as is" and "as available".

Where permitted by law, Veloria Montréal shall not be liable for any damages arising from the use of the Service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Veloria Montréal and its affiliates, employees and agents from any claims arising from your breach of these Terms or violation of any law.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in full force.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either you or us.

You may terminate these Terms by discontinuing use of our website.

We may terminate your access if you violate these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms and any policies posted by us on the website constitute the entire agreement between you and Veloria Montréal.

SECTION 18 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of Canada.

SECTION 20 - FULFILMENT & SHIPPING ORIGIN

Some products available through our store may be fulfilled and shipped directly from our partnered supplier facilities. In certain cases, orders may be processed and dispatched from international warehouses, including facilities located in China.

Veloria Montréal works with carefully selected international manufacturing and logistics partners to provide high-quality products directly to customers.

Delivery times may vary depending on processing times, carrier availability, customs clearance, and destination within Canada. Customers acknowledge that international fulfilment may result in longer delivery times than domestic shipping.

By placing an order with Veloria Montréal , you acknowledge that your shipment may originate from these fulfilment locations. Any applicable customs duties, import taxes, or additional clearance fees are the responsibility of the customer where required by law.

By completing a purchase on our website, you confirm that you have read and accepted our shipping, fulfilment, and delivery terms.